Telecharge.Com Prob- Anyone else??

[Testing1232]

Posted: 3/23/07 at 11:05am

Have to vent a little bit--- this is the 2nd time in a week that this has happened to me. I purchased tix on-line thru
Telecharge.com for friends of mine-

I used my CC, and they paid me with cash.

There is a space on the bottom of the ordering page, which allows the option of having the tickets picked up at Will Call, by someone other than the account holder. In both cases, since the tickets were for other people, I listed their names.

A few days later, each time, I receive a call from Telecharge Customer service- they leave a message, and they give you ABSOLUTELY no information, other than the date the tickets were purchased, and the theatre.

The give you the Telecharge.com phone number to call, so you can speak with a nasty service rep, that has no idea what you are calling about.

At this time, neither do I, because the person that left the message DIDNT TELL ME !!!

So, after going back and forth with this person on the phone (who obviously thinks that I am wasting their time), and endless questions, the outcome is that they need to verify that the person that is listed as the one picking up the tics, actually is going to pick them up.

Well, why have that option on-line, if you are going to verify it each time anyway?

And why cant the person that makes the initial call tell you the reason for call AND provide the order confirmation number?

For the service fees that they charge, the service should be much better...

Ok, stepping off soapbox now !!

[sidjones09]

Posted: 3/23/07 at 11:15am

Deep breaths.

Deep Deep breaths.

[Testing1232]

Posted: 3/23/07 at 11:16am

LOL !!!

Deep breaths .... and Xanax !!

[Wanna Be A Foster]

Posted: 4/2/07 at 10:53pm

I didn't want to start a new thread, but...

Is Telecharge not working for anyone else right now?

[Wanna Be A Foster]

Posted: 4/2/07 at 11:38pm

It's still not working for me. Anyone else want to try?

[Mike3]

Posted: 4/3/07 at 2:49pm

It has been out for me all day, as has Broadwayoffers.com. It's annoying.

[obsessedjb]

Posted: 4/8/07 at 3:16pm

I can't even get onto the site. Is anyone else having problems?

[JKlock]

Posted: 4/8/07 at 4:28pm

yeah its been like this for a while, its like every other day the site isnt working along with broadwaybox/offers...its really annoying i have tickets to buy!

[TomMonster]

Posted: 4/8/07 at 4:45pm

BroadwayOffers is not working at the moment either...

Updated On: 4/8/07 at 04:45 PM