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I need help...........and I mean SERIOUS HELP!!!

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#1

I need help...........and I mean SERIOUS HELP!!!

Ok, here is my problem. As some of you know, I have an Apple Powerbook G4. I am having a problem that some of you might help me with. Ok, here it goes:

When I called the Apple people when I was deciding whether or not to by the powerbook. They told me that it was going to be a monthly payment of $25, and I decided to get it. Well, when the first bill came, it was $45 and I called them and was like, "You told me it was going to be $25 a month." They said, "No. We said that the minimum you can get is $25." So, I told them that I would not be able to pay $45 a month so I need to give the computer back. They told me that they do not accept computers back. So, my mom decided to pay the $45 a month. Well, this went on for a few months and then all of a sudden, I got a bill that said I owed nothing. Then month after month I got a bill saying I owed nothing. I thought my mom was paying over what the bill was (Which she was) so I was not billed. Then all of a sudden, a couple of weeks ago I got a bill saying I owed $334. I called them today and talked to them. They said the reason I got a bill for months saying I didn't owe anything, was because of a 6 month, same as cash. But, since nothing was paying during those six months I owe all of this money next Tuesday.

Here is my dillema. I didn't even know about the six month same as cash. And even if this is true, shouldn't I have gotten a bill for $45 like I had been getting for the 3 months prior. I understand that "Same as cash" means no interest, but shouldn't I still have gotten a bill? Anyway, they said that they sent a bill to me in the amount of $45 in June (Which I never received) and then a bill in July for $100 (which my mom only payed $80 of). Now I owe all of this money and if I don't pay them $334 by next Tuesday, it becomes a MAJOR credit issue. I don't have that much money (since I just started my new job and only getting payed for three days of work). I told him this and he said that I need to find relatives or something to help me because they will not lower it or push back the deadline for my next paycheck which I will be getting over $500 for. Does anyone think any of this sounds fishy or have any advise for me? Please.......I need help.
"They're eating her and then they're going to eat me. OH MY GOOOOOOOOOOOOOOOOOD!!!!" -Troll 2
#2

re: I need help...........and I mean SERIOUS HELP!!!

Try calling again and ask if you could speak to the person with the most authority. Explain your situation to him and ask him if he could check on his side for records of bills being sent, reciets (sp?) ect. If you can not get anywhere over the phone do the same thing online, through e-mail (check the apple website). I hope you are able to resolve this and if I wasn't broke I would lend you some money.
Best of luck
David walked into the valley With a stone clutched in his hand He was only a boy But he knew someone must take a stand There will always be a valley Always mountains one must scale There will always be perilous waters Which someone must sail -Into the Fire Scarlet Pimpernel
#3

re: I need help...........and I mean SERIOUS HELP!!!

I don't know where you live, but here in CA we have Apple stores. If they're where you are, you might want to go in person to talk to someone - some things get done in person that don't over the phone.
#4

re: I need help...........and I mean SERIOUS HELP!!!

Thanks Undiscovered.
Just speaking what comes from my heart.
Afterall you guys are theater fans, we got to help each other out.
David walked into the valley With a stone clutched in his hand He was only a boy But he knew someone must take a stand There will always be a valley Always mountains one must scale There will always be perilous waters Which someone must sail -Into the Fire Scarlet Pimpernel
#5

re: I need help...........and I mean SERIOUS HELP!!!

awwwwww....thanks Jacob

But, it is not with Apple directly. It is with the loan company that they are involved with--MBNA.
"They're eating her and then they're going to eat me. OH MY GOOOOOOOOOOOOOOOOOD!!!!" -Troll 2
#6

re: I need help...........and I mean SERIOUS HELP!!!

apply the same tactics I said in my first post to the loan company.
Always ask for records, they are the ones responsible for them not you.
David walked into the valley With a stone clutched in his hand He was only a boy But he knew someone must take a stand There will always be a valley Always mountains one must scale There will always be perilous waters Which someone must sail -Into the Fire Scarlet Pimpernel
#8

re: I need help...........and I mean SERIOUS HELP!!!

I am responding so it will be back to the front again just incase others did not read it before.
"They're eating her and then they're going to eat me. OH MY GOOOOOOOOOOOOOOOOOD!!!!" -Troll 2

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