Sprint Hangs Up on High-Maintenance Customers
#1Sprint Hangs Up on High-Maintenance Customers
Posted: 7/9/07 at 10:27pm
Sprint Nextel...is disconnecting more than 1,000 subscribers for calling its customer service lines too often and making what the company called unreasonable requests.
Sprint Hangs Up on High-Maintenance Customers
Kringas
Broadway Legend Joined: 5/27/05
#2re: Sprint Hangs Up on High-Maintenance Customers
Posted: 7/12/07 at 1:21pmI just read this, and an article in the LA Times that stated that some customers feel they should be paid an early termination fee, just as they would have to pay if they terminated early.
#2re: Sprint Hangs Up on High-Maintenance Customers
Posted: 7/12/07 at 2:19pmFrom a radio report this morning, I'm amazed Sprint tolerated them as long as they did.
#3re: Sprint Hangs Up on High-Maintenance Customers
Posted: 7/12/07 at 10:13pmWhatever happened to "The customer is always right"?
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