Anasatasia Survey by Telecharge

[Willie4316]

Posted: 7/16/17 at 7:57pm

Hoping to see if anyone else received an email from Telecharge today. It basically is a survey regarding Anastasia in terms of how you've heard about, interest level, reasons you want/don't want to see it. Is this a routine thing? I've been a Telecharge member for the last 2 years and never received one.  

[BroadwayBeebe]

Posted: 7/16/17 at 8:00pm

I also got one today. I've gotten them before, but I think this is the first time it was for a running show. (Especially one that already seems to be selling very well.)

[Willie4316]

Posted: 7/16/17 at 8:03pm

BroadwayBeebe said: "I also got one today. I've gotten them before, but I think this is the first time it was for a running show. (Especially one that already seems to be selling very well.)"

That's what I figured, wanted to post in case it somehow has a bigger meaning

[10086Sundays]

Posted: 7/16/17 at 8:08pm

It is surprising you got one for Anastasia since it's doing well. I guess if they are planning a new ad campaign, they'd want the info, but unless their advance has tanked, it seems like they can just keep doing what they're doing.

I got one for Groundhog Day last week, which is understandable, although, not sure what I can do to help them since I'm already a repeat customer.

[Willie4316]

Posted: 7/16/17 at 8:12pm

Would also the fact that I haven't used Telecharge for 2 months (finishing up the semester/settling into new work schedule) have any factor? I didn't receive the GHD survey and wonder if how frequent the use of them contributes to how often I receive emails from them. 

[10086Sundays]

Posted: 7/16/17 at 8:17pm

Did you buy tickets to Anastasia through Telecharge? I did, but didn't receive the email.  

The GHD email says it's because I bought tickets.  I haven't received any survey emails for a long time either, but I also haven't bought B'way tickets in awhile either.

[neonlightsxo]

Posted: 7/16/17 at 8:23pm

If you bought tickets to Anastasia, you aren't the audience for a survey asking if you know about it. 

[3NU]

Posted: 7/16/17 at 8:30pm

I got the Groundhog Day survey last week.  I also got this Anastasia survey today.  For the latter, I'm guessing I got it because Telecharge acquired my contact info when I bought a rush ticket to The Great Comet a few weeks back.  I've gotten a couple of Telecharge emails before this one arrived in my inbox today.

[10086Sundays]

Posted: 7/16/17 at 8:39pm

neonlightsxo said: "If you bought tickets to Anastasia, you aren't the audience for a survey asking if you know about it."

It isn't just about that, it's about how you heard about the show, what your impression of it is/was, why you did/did not go see it, etc...

[WestCoastActor/Director]

Posted: 7/16/17 at 8:49pm

I got one too. I could swear I got another surveythis past  month or sometime. It wasn't about Anastasia I don't think.  Can't remember but I could swear it was from Telecharge.

[Willie4316]

Posted: 7/16/17 at 8:58pm

neonlightsxo said: "If you bought tickets to Anastasia, you aren't the audience for a survey asking if you know about it. "

Point being I didn't buy it. I haven't gotten any show tickets in nearly 2 months from Telecharge or Ticketmaster. 

[10086Sundays]

Posted: 7/16/17 at 9:05pm

Willie4316 said: "neonlightsxo said: "If you bought tickets to Anastasia, you aren't the audience for a survey asking if you know about it. "

Point being I didn't buy it. I haven't gotten any show tickets in nearly 2 months from Telecharge or Ticketmaster."

I think that was in response to me asking if you had.  Unlike GHD, seems like they're reaching out to those that haven't seen the show.

[Willie4316]

Posted: 7/16/17 at 9:17pm

It was in response to neon, but yeah I haven't gotten tickets to anything in the last few months, hope to change that soon though!

[Olivia11]

Posted: 7/16/17 at 10:18pm

I've been sent several, mostly shows already playing. Some I've seen, some I have not. I think I'm their demographic, particularly since I tend to buy full price tickets since I come from the West Coast.