Broadwaynewyork.com

#1

Broadwaynewyork.com

Posted: 7/13/07 at 9:15am

I was just wondering if anyone has ordered from them online. I've been to the store and always had great service. But recently I ordered from them online and only recieved half my order but the invoice had the correct order. And I was never notified of not having items in stock.

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"I used to want to change the world, now i just want to leave the room with a little bit of dignity"

#2

re: Broadwaynewyork.com

Posted: 7/13/07 at 9:31am

I have had terrible problems. My order was damaged and customer service really stinks. I have found some better websites for theater stuff.

#3

re: Broadwaynewyork.com

Posted: 7/13/07 at 9:38am

Claudia - Care to share those sites??


I just got off the phone with them, they said they'd send me the missing merchandise...but the guy was very short with me on the phone, he said he'd put it in the mail and I said thank you and he just hung up. I've learned my lesson with purchasing thru their online site.

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"I used to want to change the world, now i just want to leave the room with a little bit of dignity"

#4

re: Broadwaynewyork.com

Posted: 7/13/07 at 9:44am

I sent you a PM.

#5

re: Broadwaynewyork.com

Posted: 7/13/07 at 10:20am

I've ordered from them online several times and had only good experiences.

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"This thread reads like a series of White House memos." — Mister Matt

#6

re: Broadwaynewyork.com

Posted: 7/13/07 at 10:21am

Well, I love them. I've had no problems with them. They're fast and reliable.

Updated On: 7/13/07 at 10:21 AM

#7

re: Broadwaynewyork.com

Posted: 7/13/07 at 11:02am

I ordered a Grey Gardens poster from them a few days ago and got it no more than two days later. Must be hit or miss with them.

#8

re: Broadwaynewyork.com

Posted: 7/13/07 at 11:22am

I ordered from them and never recieved my order. I won't order from then again.

Updated On: 7/13/07 at 11:22 AM

#9

re: Broadwaynewyork.com

Posted: 7/13/07 at 11:57am

They aren't espeically fast around Christmastime. If you order around that time, you're bound to be dissapointed. I ordered something right before Christmas and got it nearly 2 weeks later. I still got it though. I was happy about that. Any other time of the year is fine though

#10

re: Broadwaynewyork.com

Posted: 7/13/07 at 11:59am

claudia2, care to PM with the name of those other sites?

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A little swash, a bit of buckle - you'll love it more than bread.

#11

re: Broadwaynewyork.com

Posted: 7/13/07 at 1:09pm

Me too, claudia? I'd appreciate it.

#12

re: Broadwaynewyork.com

Posted: 7/13/07 at 1:11pm

Why not actually post them here? Or you just want to keep them special and to yourself?

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"This thread reads like a series of White House memos." — Mister Matt

#13

re: Broadwaynewyork.com

Posted: 7/13/07 at 1:32pm

I also ordered a GG poster from them and got it two days later. Very fast and reliable.

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I am a firm believer in serendipity- all the random pieces coming together in one wonderful moment, when suddenly you see what their purpose was all along.

#14

re: Broadwaynewyork.com

Posted: 7/13/07 at 3:35pm

I have also had problems with them. I actually ordered from them twice. I just couldn't find the same stuff anywhere else. The first time it took a really long time to get my order, at least five weeks. The second time I only received part of my order but was charged for everything I ordered.

#15

re: Broadwaynewyork.com

Posted: 7/17/07 at 9:45am

I recieved my missing merchandise yesterday.

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"I used to want to change the world, now i just want to leave the room with a little bit of dignity"

#16

re: Broadwaynewyork.com

Posted: 7/17/07 at 12:17pm

I've ordered most of my stuff through them, if not aval. at the show. I've never had any problems. One time they sent me the wrong magnet, I called and they fixed it, no problem.

I agree what are these other sites??

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9/10 - Next To Normal, Ensemble Theatre
9/18 - Brian Stokes Mitchell, Cincy Pop's
9/28 - Death Of A Salesman, Wright State

#17

re: Broadwaynewyork.com

Posted: 7/17/07 at 12:34pm

I like this site: www.broadwayauction.com
the service is really good and they have a lot of stuff from older shows

#18

re: Broadwaynewyork.com

Posted: 7/25/07 at 3:11am

I decided to order four items from them: two magnets, GG tee, and GG mug. I received it the date it was estimated to arrive via FedEx. I was worried it wouldn't be the right stuff but it was packaged well and I got everything.

How do the posters come? I am thinking of getting some from them.

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2008 European Tour
London: Les Mis, Lion King, Sound of Music, Joseph, Hairspray, Billy Elliot
France: Le Roi Lion, Cabaret
Germany: Der Konig der Lowen
Holland: Tarzan & Les Mis

#19

re: Broadwaynewyork.com

Posted: 7/25/07 at 3:31am

i think the broadway auction site is cool, but some of the stuff seems too expensive.

#20

re: Broadwaynewyork.com

Posted: 7/25/07 at 8:06am

TLKfan posters come in a almost flat box. They don't roll them, which is what i was worried about.

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"I used to want to change the world, now i just want to leave the room with a little bit of dignity"

#21

re: Broadwaynewyork.com

Posted: 7/25/07 at 12:08pm

That's nice. Was the poster in good condition?

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2008 European Tour
London: Les Mis, Lion King, Sound of Music, Joseph, Hairspray, Billy Elliot
France: Le Roi Lion, Cabaret
Germany: Der Konig der Lowen
Holland: Tarzan & Les Mis

#22

re: Broadwaynewyork.com

Posted: 7/25/07 at 12:12pm

Yeah, It was in a plastic bag inside the box....once i finally got my stuff from them....