Broadwaynewyork.com

[Lm4dham052]

Posted: 7/13/07 at 9:15am

I was just wondering if anyone has ordered from them online. I've been to the store and always had great service. But recently I ordered from them online and only recieved half my order but the invoice had the correct order. And I was never notified of not having items in stock.

[claudia2]

Posted: 7/13/07 at 9:31am

I have had terrible problems. My order was damaged and customer service really stinks. I have found some better websites for theater stuff.

[Lm4dham052]

Posted: 7/13/07 at 9:38am

Claudia - Care to share those sites??


I just got off the phone with them, they said they'd send me the missing merchandise...but the guy was very short with me on the phone, he said he'd put it in the mail and I said thank you and he just hung up. I've learned my lesson with purchasing thru their online site.

[claudia2]

Posted: 7/13/07 at 9:44am

I sent you a PM.

[LizzieCurry]

Posted: 7/13/07 at 10:20am

I've ordered from them online several times and had only good experiences.

[jv92]

Posted: 7/13/07 at 10:21am

Well, I love them. I've had no problems with them. They're fast and reliable.
Updated On: 7/13/07 at 10:21 AM

[ElFantasma14]

Posted: 7/13/07 at 11:02am

I ordered a Grey Gardens poster from them a few days ago and got it no more than two days later. Must be hit or miss with them.

[Missy37]

Posted: 7/13/07 at 11:22am

I ordered from them and never recieved my order. I won't order from then again.
Updated On: 7/13/07 at 11:22 AM

[jv92]

Posted: 7/13/07 at 11:57am

They aren't espeically fast around Christmastime. If you order around that time, you're bound to be dissapointed. I ordered something right before Christmas and got it nearly 2 weeks later. I still got it though. I was happy about that. Any other time of the year is fine though

[little_sally]

Posted: 7/13/07 at 11:59am

claudia2, care to PM with the name of those other sites?

[Rachel2789]

Posted: 7/13/07 at 1:09pm

Me too, claudia? I'd appreciate it.

[LizzieCurry]

Posted: 7/13/07 at 1:11pm

Why not actually post them here? Or you just want to keep them special and to yourself?

[wonderfulwizard11]

Posted: 7/13/07 at 1:32pm

I also ordered a GG poster from them and got it two days later. Very fast and reliable.

[lisa902652]

Posted: 7/13/07 at 3:35pm

I have also had problems with them. I actually ordered from them twice. I just couldn't find the same stuff anywhere else. The first time it took a really long time to get my order, at least five weeks. The second time I only received part of my order but was charged for everything I ordered.

[Lm4dham052]

Posted: 7/17/07 at 9:45am

I recieved my missing merchandise yesterday.

[The Boy From Ohio]

Posted: 7/17/07 at 12:17pm

I've ordered most of my stuff through them, if not aval. at the show. I've never had any problems. One time they sent me the wrong magnet, I called and they fixed it, no problem.

I agree what are these other sites??

[claudia2]

Posted: 7/17/07 at 12:34pm

I like this site: www.broadwayauction.com
the service is really good and they have a lot of stuff from older shows

[TLKfan]

Posted: 7/25/07 at 3:11am

I decided to order four items from them: two magnets, GG tee, and GG mug. I received it the date it was estimated to arrive via FedEx. I was worried it wouldn't be the right stuff but it was packaged well and I got everything.

How do the posters come? I am thinking of getting some from them.

[sgv123]

Posted: 7/25/07 at 3:31am

i think the broadway auction site is cool, but some of the stuff seems too expensive.

[Lm4dham052]

Posted: 7/25/07 at 8:06am

TLKfan posters come in a almost flat box. They don't roll them, which is what i was worried about.

[TLKfan]

Posted: 7/25/07 at 12:08pm

That's nice. Was the poster in good condition?

[Lm4dham05]

Posted: 7/25/07 at 12:12pm

Yeah, It was in a plastic bag inside the box....once i finally got my stuff from them....