Poor service is not limited to fabulous Broadway divas. There are countless examples everywhere of awful experiences, whether they be restaurants, theatres, hotels, airports, etc. When one is faced with a grim experience, a person can either: complain or not complain. If Ms. LuPone had an awful time at that place, she has every right to complain! Otherwise, how will things change if people stay quiet? It is interesting that a female star is harshly criticized for being quite vocal about her complaints. However, if it was a male artist being on the receiving end, chances are he would be applauded for standing up for himself. The double standard will never end. Frankly, I applaud Miss Patti for letting us know about her experiences. It enables the hotel in question to get their "act" together and possibly prevent another guest from having a similar experience. Besides.... it's her website and she can write what she wants to. Enough said. from Roman in Austin, Texas... the official Patti LuPone FANatic
"Noel [Coward] and I were in Paris once. Adjoining rooms, of course. One night, I felt mischievous, so I knocked on Noel's door, and he asked, 'Who is it?' I lowered my voice and said 'Hotel detective. Have you got a gentleman in your room?' He answered, 'Just a minute, I'll ask him.'" (Beatrice Lillie)