Telecharge Question
Telecharge Question
#0Telecharge Question
Posted: 3/16/06 at 7:30pm
Hey guys! Telecharge question...
Is there ANY way to get a refund through them? I have tickets for a show for my NY trip (July 10th- July 15th,) and I am not sure if I can make it now because of an extenuating circumstance (I am seeing four other shows besides this one though...) I don't know WHAT to do. Any help would be appreciated!
Tony Kushner: You can sing it at my funeral.
#1re: Telecharge Question
Posted: 3/16/06 at 7:55pmYour best chance would be to try to find a number for an operator you can speak to in person.
#2re: Telecharge Question
Posted: 3/16/06 at 8:05pmI have a similar problem with Sweeney Todd tickets and was told the only thing I can do is possibly get a post-date arrnagement. It consists of calling telecharge after you missed the show, on the weekday you want to attend a performance and asking for avilablity. If there is, they will transfer the tickets. Its the only thing they can do.
millie_dillmount
Broadway Legend Joined: 4/22/04
#3re: Telecharge Question
Posted: 3/16/06 at 8:07pmI thought the policy was no exchanges, but I'm always hearing about ticket exchanges. Do you think it would be possible to exchange my Spamalot tour ticket for another date...or don't bother?
#4re: Telecharge Question
Posted: 3/16/06 at 8:09pm
my Telecharge story........first of all, it's not Telecharge that makes the rules, it's the individual theaters. As you know I was going to NYC in February, and had tickets to the Color Purple. Turns out that was the weekend of the big blizzard, and I could only get as far as LA. I called Telecharge, and they said the same thing, another day. I told them I did not live in CT or NY, so who knows when I'd be back, and it was due to the blizzard I could not get there. And my partner and his sister who decided to go, could not as their mother went into ICU that day suddenly, andyway Telecharge told me to write it in a letter to them, and they would call the theater and see what could be done. I thought I'd get a voucher good for a year. I was amazed when I got a total refund.
So depending on what the circumstances are, who knows......but again it is not Telecharges decision, it's the individual theaters
#5re: Telecharge Question
Posted: 3/16/06 at 8:10pmIts technically not an exchange becuase if they can't accomadate you, they won't. Their policy of post-date performances is entirely based on luck. They call the Box Office and the box office people have to approve of the post-date tickets.
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