Telecharge screw-up because of Producers frenz y ?

I logged on to Telecharge yesterday to buy tickets for Naked Boys Singing. My order went through fine and it was completed. BUT i still haven't received an e-mail confirmation almosdt 20 hours later. I have also got tickets lately from Telecharge for Boy from Oz and Cabaret and the e-mail confirmation came in 5 minutes. I e-mailed them and let them know. Do these delays occur sometimes ? Because i am begginning to worry, that due to the high traffic for Producers yesterday, maybe the system misplaced or lost orders for other shows. Could it happen ?

Take care

Updated On: 11/17/03 at 04:54 AM

This has happened to me the last two times I've bought tickets through Telecharge. I never received a confirmation email when I bought tickets to Gypsy or Cabaret, and that of course worried me and I thought maybe for some reason the order didn't go through. But everything went just fine w/ out the email.

The big problem is when you don't get your tickets. That's when you should worry.

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if you're really concerned, call the 1-800 number to confirm your tickets by giving your name. it is the number telecharge gives you when you're finished ordering your tickets...

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Thankd a lot guys for the info and the support. I thought that an e-mail confirmation was essential but i am glad you reassured me otherwise. I logged again on Telecharge to check and the seats I got didn't pop out for the date i am going which means my order went through. Once again, thanks

Take care