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TicketMaster Online

Posted: 1/9/11 at 11:01pm

Is anyone else having issues with TicketMaster's online service. I've been trying to purchase tickets to Spider-man and have followed the instructions very carefully, yet every time I get to the "checkout" section, I get an error saying that the tickets I've chosen are not available. The message explains that it's possible that someone else has purchased the tickets while I was processing my order, however when I return to the site the same seats are still available. It's very distressing.

TicketMaster Online

Posted: 1/9/11 at 11:11pm

A lot of people have had issues with Spiderman tickets on ticketmaster, especially with the discount code. I would just call.

TicketMaster Online

Posted: 1/10/11 at 2:02am

The TicketMaster website just generally sucks.

Just call, in the long run, you're more likely to get better/cheaper seats.

TicketMaster Online

Posted: 1/10/11 at 2:11am

If you're in NY, go to the BO. A cinch - otherwise, I agree with ADAM. Call. I had exactly the same problem as you, a couple of wks. ago...there's either a permanent glitch in the system, or something. But I DID find that at 2-3 am EST, the glitch disappeared for a time. Maybe they update the system at that time. I used to work at Telecharge, but Ticketmaster is hideous in comparison. There's literallly THOUSANDS of calls coming in to a call center, and it gets tied up for hours. Be patient, and try different dates, if you can.

TicketMaster Online

Posted: 1/10/11 at 2:15am

Yeah, there's some issue with Spider-Man and discount codes. For some reason the website is showing tickets as being available as discounted sears but they're really full price ones. I spent 45 minutes on the phone with ticketmaster being bounced from Customer service to sales back to CS and on before I could finally get someone to actually see that there was a problem. All I wanted was for them to see that there was a glitch. I was told it would be taken care of but that was months ago.

"All our dreams can come true -- if we have the courage to pursue them." -- Walt Disney We must have different Gods. My God said "do to others what you would have them do to you". Your God seems to have said "My Way or the Highway".

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