I worked at Mary Poppins.
People use to come to me all the time in the balc. and complain about the leg room and whatnot. Actually, I think its better to see that show higher up or in a box seat because of the end.
The reason why the seating capacity feels so tight/restricted in the balcony of the New Am is because its a landmark building. Although Disney came in/cleaned up and updated the look of it they never changed the width/room between the seats. Remember, people in the 20's were a hell of a lot smaller/shorter than us and they also had smaller legs. People over time have grown in weight/height, etc.
"We need people not to come to Broadway shows wearing shorts and flip-flops. We are working hard up here folks. Find a pair of socks."-Joanna Gleason
"I hear L. Ron Hubbard is gonna blow the ladies...and all that jazz! C'mon babe! We're gonna unicorn hug, I bought some NyQuil down....at Wal-Mart?!"-Bebe Neuwirth singing ATJ to Musical Mad Libs at DQYNJ :)