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Member Name: Lucky Seat
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Lucky Seat Lottery
 Sep 6 2019, 04:25:12 PM

Although the lottery is definitely fun, the rules are made for a reason. There is a legal requirement for us to only award tickets to adults over the age of 18 - otherwise, we could get in trouble! 

Please keep the lottery secure and fair for everyone and only enter if you are over the age of 18.


Luckyseat
 Oct 29 2018, 05:33:21 PM

Hey there! We get a lot of emails everyday. Please note that at the top of our auto-response it says:

Our frequently asked questions are below, so please read them thoroughly. If your question is not answered or you need further assistance, you must reply to this email. We receive many emails a day and can’t guarantee that we’ll get to yours if you don’t reply to this!

 

We think we responded to you already, @Doc


Springsteen on Broadway Tickets Available! $200 for 2(Wednesday 8/8 at 8pm)
 Aug 8 2018, 11:23:20 AM

Hi ohjar - The $75 lottery tickets should not and cannot be resold. Winning lottery tickets must be picked up by the winner with a valid photo ID matching the name on their entry. Winners are then directed into the theatre after claiming tickets at the box office. This means that if you are not able to attend, no one else can use your tickets.

Please contact us at help@luckyseat.com if you cannot attend and we would be happy to cancel that order for you.

 


Mean Girls Fan Performance
 Aug 1 2018, 12:23:00 PM

Hey Kimbo - thanks for your question. This is certainly something we have encountered before. Our system will only discard the duplicate entries as long as they are under a certain threshold.

That being said, if there are more than 15 entries under the same e-mail address, it can result in the entrant being removed from the lottery.


Mean Girls Fan Performance
 Aug 1 2018, 11:37:30 AM

Hey Mean Girls fans! Due to the lottery just being announced moments ago, we are experiencing a high volume of page visits and entry attempts. This is causing some background technology issues. We are working to resolve this as quickly as possible.

The good news: You have until 11:59PM EST on August 7th, 2018 to submit your entry.

 

 


lucky seat down
 Apr 5 2018, 01:46:55 PM

You're right, we are having some trouble! One of our website hosts, Heroku, is giving us some errors, but we're working on getting it back up ASAP! 

And if you managed to enter while we couldn't JBroadway, we want to congratulate you! You're more a Lucky Seat wizard than we are!


Mean girls lottery problems
 Mar 27 2018, 01:17:17 PM

Notreallysilent 2 said: "Hey thank you for the quick response! Is there any way I could try to fix my entry problem. I didn’t even enter for tomorrow, and got the message. And then, I entered this past Saturday and didn’t get a message, but got one last Tuesday when I didn’t sign up for it."

Hey there - e-mail us at help@luckyseat.com for help with this. Thanks!


Mean girls lottery problems
 Mar 27 2018, 01:16:05 PM

VotePeron said: "To this day, I've never been able to successfully enter the Mean Girls lottery, I always get an error from Lucky Seat. I email them and get no response. Really frustrating."

Hi there - are you e-mailing help@luckyseat.com? If so, make sure you are replying to the FAQ if you still need assistance!


Mean girls lottery problems
 Mar 27 2018, 12:36:53 PM

Hey there - you totally caught us! We had a typo in today's non-winner e-mails. We caught the bug in our system and it's been rectified for future notification e-mails.

 

If you're having any trouble with results e-mails, feel free to shoot us an e-mail at help@luckyseat.com and we'd be happy to look into it for you!


Lucky Seat Lottery Down
 Mar 9 2018, 08:50:02 PM

Hi everyone! Thanks all for being so patient. All winners who purchased prior to the Ticketmaster malfunction are all set. All winners have been notified on how to claim their tickets tomorrow.

 

Happy Friday!


Lottery code for Groundhog Day 9/13 ,matinee
 Sep 12 2017, 03:53:11 PM

Winning lottery codes are meant for the winners and should not be distributed publicly. Any purchases made with the codes listed above may be voided and may not be allowed to enter the theatre. If anyone has questions about this, feel free to e-mail help@luckyseat.com

Thanks,

The Lucky Seat Team


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