It seems as if Phantom gets the rude tourists huh

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Well I have another Phantom story. About two years ago I saw the show and behind me were tourists (not sure where they were from). Well, throughout the WHOLE show they were speaking full voice and then I guess they went shopping. Right before "Music of the Night" I hear a THUD THUD THUD. ALL of their bags from Century 21 came crashing down. Then of course the usher came with her flash light and asked if they could pick it up. I guess this offended them and they were like almost yelling.
That had to be the worst audience I have ever been in!