Weird experience over the phone with New York Theatre Workshop
"But they were NOT "more than happy to assist over the phone". Because until about 12:45, the phone lines were forwarding to voicemail (or at least in the 10 attempts I made to call) and saying the box office was not yet open."What an entitled attitude. Given that it sounds like the website was glitching, they must've had hundreds of phone calls. How many people exactly do you think they employ to answer them? It's only physically possible to handle so many requests at a given time. They were...