TDF Refunds

[Yankeefan007]

Posted: 5/28/07 at 7:09pm

How quickly should I expect a reimbursement for my Xanadu ticket? I assume it goes directly on the credit card bill?

[shira467]

Posted: 5/28/07 at 7:25pm

I have no clue - but out of curiosity, why would you get a refund?

[luvtheEmcee]

Posted: 5/28/07 at 7:26pm

I think there was a performance that was cancelled this weekend. Maybe that's why?

[shira467]

Posted: 5/28/07 at 7:29pm

Thanks Em. I looked below and saw the thread of techincal issues. It all makes sense now.

[Yankeefan007]

Posted: 5/28/07 at 7:31pm

Yeah, the performance was cancelled.

[Testing1232]

Posted: 5/28/07 at 7:45pm

Should be 3-5 business days...closer to 3.

TDF is very quick with their refunds, normally.

[jaystarr]

Posted: 5/29/07 at 9:49am

Yankeefan- I just got an e-mail from TDF about the XANADU cancellation. They refunded it automatic. (see portion of my e-mail )

*****************
Dear TDF Patron,

A refund of $X has been issued to your credit card account for the
following order:

Reason for Refund: PERFORMANCE CANCELLED

********
J*

[Yankeefan007]

Posted: 5/29/07 at 9:50am

Ditto. Just found it in my inbox.

[jaystarr]

Posted: 11/12/07 at 5:10pm

I am bumping this thread bec. I just got my TDF refund for August : Osage County.but I wished I could have seen the show this weekend, instead of this REFUND

***********************

Dear TDF Patron,

A refund of $32.50 has been issued to your credit card account for the
following order:

Reason for Refund: STRIKE 2007

Confirmation Number:
Offering: AUGUST: OSAGE COUNTY
Time: 11/10/2007 2:00:00 PM
Tickets: 1



Updated On: 11/12/07 at 05:10 PM

Posted: 11/12/07 at 6:41pm

does that include your svc fee? tdf used to be notoriously unbending on them.

Posted: 11/12/07 at 7:05pm

Jaystarr, in doing the math in my head it looks like the refund included the TDF handling charge. Is that correct?

[jaystarr]

Posted: 11/12/07 at 7:58pm

Now.. that you mentioned it.. I checked my e-mail Files on TDF. The tix is $32.50 + $3.00 service fee or handling fee = $35.50 (total)

So I guess .. TDF did not REFUND my $3.00 service fee!

J*
Updated On: 11/12/07 at 07:58 PM

Posted: 11/12/07 at 10:01pm

Oh, sorry, didn't know what you'd paid.
Updated On: 11/16/07 at 10:01 PM

[jaystarr]

Posted: 11/12/07 at 10:08pm

I guess ..youre right again...I never really notice that weekdays - $29.50 and weekends -$32.50.. (on Broadway shows) though I rarely see shows on weekdays. I always watch it either Saturday matinee or Sunday matinee.

I guess.. I am fast becoming a matinee lady ! huh?

J*

Updated On: 11/16/07 at 10:08 PM

Posted: 11/16/07 at 2:12pm

Good news and bad news. First the bad: just got an official cancellation notice from TDF for a pair of tickets I had for tonight.

And now the good: they refunded my whole purchase, $3 handling fee included!