I am on hold right now for the 8th time right now, and am on my fourth phone call today trying desperatly to get clearence for the coverage my surgery. I want to hit something. BADLY.
"I wouldn't let Esparza's Bobby take my kids to the zoo...I'd be afraid he'd steal their ice cream and laugh."- YankeeFan
"People who like Sondheim enjoy cruelty."-LuvtheEmcee
I feel your pain- My insurance company denied covering filling a prescription that my dr had written for me. And called me (SIX TIMES) today to tell me that fact... A fact I already knew because I had called them last week to find out the status. And because they sent me a letter last week telling me they were denying it.
I'm thinking that maybe the poor person stuck calling me SIX times today (calling my cell, I was at work and it was going to voicemail) to tell me something they'd already told me by phone and letter last week could have been doing something a little more productive with her day.
And that was just for a prescription, I can't wait until I have to deal with a bigger issue like surgery that you are.