"Impossible is just a big word thrown around by small men who find it easier to live in the world they've been given than to explore the power they have to change it. Impossible is not a fact. It's an opinion. Impossible is not a declaration. It's a dare. Impossible is potential. Impossible is temporary. Impossible is nothing.”
~ Muhammad Ali
The earlier segment hits even harder. The parents show up to ask for a block to be removed from their boxes and are told they need to be available 9-3 every day in November or they can't get service. They're also told to switch to satellite or go to another cable company if the service isn't satisfactory.