Anyone else so frustrated by Footlight Records?

[CateBroadway]

Posted: 3/2/09 at 12:38pm

I ordered both THE GLORIOUS ONES and BROADWAY MUSICALS OF 1930's almost a month ago and haven't received either. When I checked on the order status is says "processing." Really? "processing" for a whole month? What, are they running a credit check on me before allowing me to buy two cast albums? I was wondering if anyone else has received their copies yet, or if they're just specifically picking on me?

[WithoutATrace]

Posted: 3/2/09 at 12:44pm

The operation is now being run by one person, so I would assume it is a much slower process now. My advice - order from amazon.

[HaveToFinishTheHat]

Posted: 3/2/09 at 4:27pm

Have you tried e-mailing them? Or just calling? If it is just one person, I'm sure they'd get back to you. From the website: Phone & Fax: [phone] E-Mail: [e-mail].

Also it says something about being purchased by Bruce Yeko... it is possible they lost your order in the process of being bought etc. I'd just give him a call if I were you.

[nobodyhome]

Posted: 3/2/09 at 4:59pm

Bruce Yeko is not the most reliable person, at least in my experience of him and in the experience of other people I know. And I'm speaking specifically of getting things you've bought from him. I hope he gets his act together with Footlight.