It's a dark, conflicted show about a dark, conflicted subject and requires sure handling by a director with a clear intent. Since it doesn't offer easy answers, and actually provokes questioning about our concepts of love and what we require from our partners (and life), it can be easy to get hung up on the surface issues and miss the intricacies, which, I think, is why so many people still fondly remember the Hytner revival, which grappled directly with the darker themes (just look at how spooky the art was, my god!) and emphasized its mythical, epic qualities. When Billy sings his reprise of If I Loved You, it should be like there's a blue whale swimming beneath the floor of the theater, something huge moving in the depths - it's not (merely) a wife-beater being granted forgiveness, it's a mortal consciousness truly understanding, for the first time, the impact of its own selfishness and failure to empathize, and what it missed.