Exchanges at SPIDEY B.O!!

Got mine today. 2 months from now, better seats (same section, same code), 20.00 cheaper! BO guys incredibly nice - I'm quite literally and pleasantly shocked. Go in person if you can. No hassle if you're flexible with dates. Yippeee!

Oh, they're used to it, and they make big money. It's the Ticketmaster "operators" who get abused on the phone by angry frustrated consumers. Anyway, be nice and hopefully you'll get what you want. Be very spceific about exchanges. Remember, it's YOUR money. You're doing THEM a favor, not the other way around.

Since this catastrophe happened 7 minutes before the end -- they might give you an exchange. Basically, they "legally" don't have to do anything, once you have bought a ticket, like a baseball game, they are NOT refundable. However, for customer relations purposes, they try to accomodate..... it's all about the money, 'ya know???

Suprising AND interesting.

I wonder what the deal would be for those that purchased thier tix at the box office...there isn't necessarily any way to contact them.

I expected that if a patron from last nights show INQUIRED about a refund or exchange, it would be granted but didn't expect them to openly offer it.

(But I'm sure those being cancelled for tomorrow's matinee would meet with the same accomodating box office people.)

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But that puts the responsibility on the consumer. How would I KNOW that they were offering refunds from last night? And if I paid CASH, I likely didn't keep the receipt.

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The "receipt" looks exactly like the real ticket itself, except that it has RECEIPT info written on it. It's tucked into the envelope also.