I don't think anyone was rude. Just being factual.
And it's not up to telecharge to just switch the tickets. The producers of Hair make that determination. Since you did not pay EXTRA because it was opening night; they are NOT required to "honor" the tickets as opening night seats. (You chose to pay full price...the reason is inconsequential.)
They are either required to refund your money or replace the tickets for another performance at SIMILAR seats. Period.
Remember: that other people also bought tickets in advance for what is NOW opening night...even though they didn't know it was opening night. They now have to get enough seats for families and producers and such that would normally BE at opening night. Once that is determined, they can figure out how many MORE seats are still available and IF they can simply make switches.
Does that stink for you....yes, it certainly does and I can understand your dissappointment. But that doesn't change the answer of how it will/can be handled.
If we're not having fun, then why are we doing it?
These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
Updated On: 1/9/09 at 09:28 AM