Interesting Ticketmaster Problem
Interesting Ticketmaster Problem
ThankstoPhantom
Broadway Legend Joined: 10/13/05
#1Interesting Ticketmaster Problem
Posted: 6/9/07 at 11:21pm
I had an interesting Ticketmaster problem Monday night...discovered while AT the theatre.
We ordered tickets and used their print online service (which I don't like to use, but it was a "special" circumstance I suppose...).
At the theatre, I arrived before my mom who accompanied me. She ended up coming in later than I thought because when she'd gone through the scanner, it said that someone already had entered with that ticket. We had to speak with the manager, who figured out that not only were our barcodes the same, but our seat numbers were incorrect as well. It even said it on our receipts.
Everything ended up working out, but I just thought I'd share this with everyone about the print out service. Just be careful, and maybe double check seat numbers by phoning in if you ever feel the need.
#2re: Interesting Ticketmaster Problem
Posted: 6/9/07 at 11:24pm
ThanksPhantom
Im so glad you are still here!
millie_dillmount
Broadway Legend Joined: 4/22/04
#2re: Interesting Ticketmaster Problem
Posted: 6/9/07 at 11:55pm
So were the seats that you ordered empty or were duplicates sold?
ThankstoPhantom
Broadway Legend Joined: 10/13/05
#3re: Interesting Ticketmaster Problem
Posted: 6/9/07 at 11:59pmThey were duplicates...two seats away from our "true" seats.
Bwayfan4
Broadway Star Joined: 10/11/06
#4re: Interesting Ticketmaster Problem
Posted: 6/10/07 at 6:35amThis is why I always let the theatre hold on to my tickets until thirty minutes before a show. But interesting none the less...
tspin6
Swing Joined: 1/14/05
#5re: Interesting Ticketmaster Problem
Posted: 6/10/07 at 8:53amI had a Ticketmaster problem several weeks ago. I was ordering online and was trying to purchase seats K2 and K4 (the seats that popped up when I searched). However, the seats that were given to me at the end of the ordering process were seats E9 and E11. This was a problem because I need to sit on an aisle. After spending way too much time on the phone with Ticketmaster and having many people tell me what a favor they were doing since they have a "no exchange" policy, I finally got an aisle seat. I'm totally on board with the "no exchange" policy if I make the decision to purchase certain seats. However, when the website delivered different seats than I intended to purchase, I thought it was only right that they help me out.
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