Posted: 1/25/16 at 12:43am
Hey friends. I bought my ticket to see The Color Purple on April 21st at the BOX OFFICE and paid CASH! I had a full day of shows to see and I believe to have lost my ticket. What do I do ? Will they do anything even though I paid cash? Help!
Updated On: 1/25/16 at 12:43 AM
Posted: 1/25/16 at 9:31am
at the venue i work at (not a Broadway House), we are required to create an account for each transaction, whether the customer paid cash or not. When I paid cash for my Color Purple ticket, I'm fairly certain they asked to see my ID so thy could create an account for the order. (FYI whenever I pay cash, I always take my receipt but have them hold the ticket at the Box Office)
Posted: 1/25/16 at 9:44am
Do you know where your seat was? It's worth going to the box office to ask if they can help you. Do you not have a receipt?
Posted: 1/25/16 at 12:47pm
I don't believe so. If they did, everything was in the slip which I don't have because I feel like such an idiot! I've been wanting to see this show for a month and I had the cash for it when I bought my ticket yesterday. I remember my seat and I remember the guy who sold it to me. I'm currently on on hold for Telecharge Customer Service. I don't know how good that is, but, I'm seriously worried and believe I messed up completely.
Posted: 1/25/16 at 12:58pm
Are you not able to go back to the box office in person? They'll be able to help you more than Telecharge. Especially since you know your seat.
Posted: 1/25/16 at 1:08pm
I live in Pennsylvania. I'm only 16 years old, so I take the bus to and from which is $88 for round trip. But the guy just told me I should go back down there since there no proof of purchase. I have nothing for them to track...
Posted: 1/25/16 at 1:21pm
Telecharge cant help you with a ticket they didn't sell you.
But yes, the best thing is to go to the box office. Not that that helps you much now, I realize. Best of luck.
