Well, my initial problem began when I purchased tickets to South Pacific. When the tickets were mailed to me, they were the wrong date. I called the call centre, and they dont know how it happened, but offered to switch to the date I ordered them for, but many rows farther back than I was originally supposed to. When I emailed with a concern I had, I received a generic response email, not addressing my issues. I was extremely upset. I spend alot of money on the theatre. To be fair, I received a call today regarding the email I had sent in about Saturday's performance of Miss Saigon. They offered me ticekts to see it again, which I declined, as one was enough for me, even with the missing few songs. The manager I spoke to was quite apologetic, advised me there had been many calls of complaints, and tried to arrange a more suitable resoultion. So, in the end, despite all of my previous letdowns and issues, they tried to rectify things. I still dont understand why they let the show go so far into it, before fixing the problem, it would have avoided alot of complaints.
2012: American Idiot 01/14, In The Heights 02/11, Warhorse 02/18, The Book of Mormon 02/23, The Gershwins Porgy and Bess 02/24, Anything Goes 02/25, Godspell 02/26, Shrek 03/31, Ghost (West End)04/11, Singing In The Rain (West End) 04/12, Matilda (West End) 04/13, Leap of Faith 05/02, Evita 05/03, Jesus Christ Superstar 05/04, Newsies 05/05, The Book Of Mormon 05/06, West Side Story 06/02, Beauty and the Beast 07/07, Million Dollar Quartet 07/28, La Cage 10/13, 10/27 Sister Act, 31/10 Once, 11/01 Rock of Ages, 11/02 Spiderman, 11/03 Newsies, 11/15 Jekyll & Hyde