Like many roles, Both ValJean & Phantom are a bit too type casted, in my opinion. Casting directors lean toward specifics for these roles, whether they be a tallish, lean, phantom (which is the norm) or a certain charcter type for ValJean. I was recently told they rarely cast a dark - haired Chris for Miss Saigon.
Anyway, these factors may contribute to the reason why great talent like Norm is just not picked up as often as we all would like to see. I'm guessing Norm would agree, since he & I talked about this a few times. In fact, this summer he joked onstage after missing the key to "Oklahoma" by saying " Ya know they wanted to cast me as Curly, but I told them they'd have to call my character Nappy!" Very funny moment, enjoyed by all.
Norm's a dear with a glorious voice and sense of humor that everyone loves! For more details on how Norm feels about all this here's an interview I did with him way back when..
http://www.talkinbroadway.com/rialto/past/2001/8_16_01pt2.htmlif this doesn't access, go to www.talkinbroadway.com click on "Rialto" then plug in my name "pati buehler" in the sqaure box at the bottom. My reviews will come up.
www.pbentertainmentinc.com
BWW regional writer "Philadelphia/South Jersey"