After using discount codes to purchase theater tickets for Broadway shows for years, I finally encountered a problem. I wonder if anyone else had a similar experience and if they were able to resolve it.
I was waiting to purchase tickets to A CHRISTMAS CAROL hoping to receive a discount. On November 3 I purchased a ticket a full price thinking that given the limited run and holiday them, no discounts would be offered. Yesterday I received an email from Playbill offering a discount and the discount would apply to the seat I purchased for the performance date I selected (November 27). The savings would be $70 - a decent amount of money. If it was a matter of $20, I wouldn't pursue it. purchased my tickets through Telecharge and called them this morning asking if there was a way I could apply the discount to my purchase and was told no. I realize there is a no refund policy, but I wasn't asking for a refund. Has anyone been able to work around an issue like this, and if so, how did you do it? I appreciate any advice.