Posted: 10/23/23 at 5:23pm
Not sure where the right place to ask this is. I just bought tickets for Sunset in London. I got the email with the tickets to download to my phones wallet. It wont let me. Is this something with international purchases that it wont let you use the wallet? I am printing them. But just wanted to be informed. Thanks you.
Posted: 10/23/23 at 5:34pm
Not sure if this will help but I just had a similar issue with Ticketmaster. What worked was to open my account through my Chrome browser, went to my events, and from there I was able to add my tickets to my Apple Wallet. Also: make sure your phone is running the most recent iOS (not 17, whatever the 16 version is now).
Posted: 10/23/23 at 6:07pm
mshalo18 said: "Not sure if this will help but I just had a similar issue with Ticketmaster. What worked was to open my account through my Chrome browser, went to my events, and from there I was able to add my tickets to my Apple Wallet. Also: make sure your phone is running the most recent iOS (not 17, whatever the 16 version is now)."
Thanks for your advice. I tried all that and nothing seems to work. I think I am the problem.
Posted: 10/23/23 at 6:07pm
Yeah, ATG tix do that to me, too. I just take a screenshot of the barcode in the email and show that - never had a problem. Saw “Sunset” again tonight and did that, like I always have to do.
Posted: 10/23/23 at 6:14pm
Thank you Jordan.
Posted: 10/23/23 at 7:53pm
the PDF barcode always work... (bottom of the email)
Updated On: 10/23/23 at 07:53 PM
