TDF Problems, Anyone else???

[brdway411]

Posted: 4/25/18 at 3:57pm

We have been members for years and never had a problem, until yesterday. I went in and ordered a ticket to a show that does not show up that much. It was double ** (indicates few tickets left) so I would not be disappointed if I didn't get the ticket. I put one ticket in the basket at around 5:15 am.  Went to pay only to have the Your Order cannot be completed screen show up... No big deal. I checked my Order Confirmations on TDF just to make sure my order did not go through. I packed up my stuff and headed uptown to rush a show. Scored a great rush seat. Went to said show and returned home. When I got home I was checking my emails and there was an order confirmation from TDF!!!!!  My TDF order went through at 6:30 am an hour and 15 minutes after I was told there were no tickets. I called TDF this afternoon and they were very helpful with resolving the problem. Has anyone else had a similar problem? 

[nasty_khakis]

Posted: 4/25/18 at 4:06pm

If they were helpful, why are you complaining?

[TJJ1296]

Posted: 4/25/18 at 4:08pm

If you don't mind me asking, what show was it? I had a similar experience with Travesties except my purchase never actually went through. I think their system is just a bit delayed, but the discounts make it all worth it! 

[brdway411]

Posted: 4/25/18 at 4:17pm

"If they were helpful, why are you complaining?"

Not complaining, just wondering if anyone else has had similar problems. TDF has been glitchy lately.