dmwnc1959 said: "I’m thinking about taking my chances at the TKTS Times Square location for “Phantom of the Opera” on a Thursday Matinee in mid-March. Not sure what my chances are of getting a decent seat. Do they give you options of locations (orchestra vs balcony, obstructed vs non-obstructed) or is it just a free for all?"
They traditionally have just offered you the first tickets that pop. These tend to be the best seats/most expensive available at TKTS at that time. You can always ask where the seat is located before purchasing although they usually volunteer that information without having to be asked. If the seat they offer me first is not an aisle seat, I have explained I have long legs and bad knees and have been offered an aisle seat if one is available.
I have received good (i.e., If/Then) to phenomenal (front row center seats for both Matilda and Fun Home) through TKTS. I’ve only really received one bad seat (rear mezz at Studio 54 for Cabaret) which is a problem with Studio 54’s, not TKTS.
The thing I do not know is what happens when the TKTS app/board lists a range of prices (i.e. right now Chicago is listed as $68-$98). This is relatively new so I don’t know what happens then.