Telecharge Error Messages

I keeping receiving the error message: "Sorry, it appears that you have not complied with one or more of our website policies and your ability to purchase tickets has been suspended" and emailing Telecharge back and forth about the problem. It takes forever to fix the problem. How do I avoid this error message in the future?

bwayphreak234 said: "This has happened to me twice. It's such a pain in the neck. Both times I had email back and forth and send my IP address in to get it fixed."

It has had happened to me multiple times.

TaffyDavenport said: "I never wait for them to fix it. I unplug my modem overnight (at least 8 hours) so that my ISP automatically assigns me a new IP address, which fixes the problem."

That sounds like a good idea. What about an iPad? I use Telecharge on that too.

yyys said: "Have you been undecided on a purchase and keep refreshing/on the same page for some reason?



Voter said: "I keeping receiving the error message: "Sorry, it appears that you have not complied with one or more of ourwebsite policies and your ability to purchase tickets has been suspended" and emailing Telecharge back and forth about the problem. It takes forever to fix the problem. How do I avoid this error message in the future?

"

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That’s probably what I am doing and don’t realize it.

Is it me or does it feel like the telecharge IT infrastructure is probably something developed from the early 2000s that is held together on the backend by a bunch of band-aids and rubber bands to keep it going and 'modernise' it and yet feels like it could collapse at any moment?

yyys said: "Have you been undecided on a purchase and keep refreshing/on the same page for some reason?"

Just FYI, I've done that many, many times when tickets went on sale for a special occasion and have never received this error message.

yyys said: "It does it when you linger on a specific event, clicking on seating chart, etc. without buying, then doing it again over and over consecutive days in a row...."

Like I said, I've done that many, many times, even for days at a time, and never received this error.