Telecharge Refunds?

[hearthemsing22]

Posted: 5/7/22 at 4:26pm

I might have to return or exchange a ticket on Telecharge for a show in June and August…is Telecharge still allowing that online? I didn’t see the button to do so but maybe it’s because the shows are next month and in August? 

[bstoll1]

Posted: 5/7/22 at 4:39pm

I know telecharge may past date tickets, but not sure of their refund/exchange policy since the vaccine mandate has ended.

[mar6411]

Posted: 5/7/22 at 4:44pm

I've never had a problem exchanging a ticket for another date, even pre-Covid.  Refunds I've only done during Covid world.

[TarHeelAlan]

Posted: 5/7/22 at 4:48pm

hearthemsing22 said: "I might have to return or exchange a ticket on Telecharge for a show in June and August…is Telecharge still allowing that online? I didn’t see the button to do so but maybe it’s because the shows are next month and in August?"

I believe that the Telecharge policy allowing returns or exchanges was only in force for show dates through April 30. Can't hurt to give them a call and see if they will work with you. 

 

Updated On: 5/7/22 at 04:48 PM

[Lot666]

Posted: 5/9/22 at 8:20am

Telecharge's longtime, official policy (independent of temporary COVID policies) is that all sales are final, but they are MUCH more committed to customer service than Ticketmaster and will typically work with you if you ask nicely.

[bwayphreak234]

Posted: 5/9/22 at 11:28am

I have a ticket for Chicago for this Thursday night that I can't use. I emailed Telecharge last week asking for a refund and was told no refunds/ exchanges/ all tickets are final sale. It looks like the days of easy refunds and exchanges are over.

[Lot666]

Posted: 5/9/22 at 2:57pm

bwayphreak234 said: "I have a ticket for Chicago for this Thursday night that I can't use. I emailed Telecharge last week asking for a refund and was told no refunds/ exchanges/ all tickets are final sale. It looks like the days of easy refunds and exchanges are over."

I should have noted in my earlier post about Telecharge that they generally will not refund your money, but they will allow you to change your tickets to a different date.