Telecharge refund DEH
Telecharge refund DEH
OlliesDad
Chorus Member Joined: 8/1/17
#1Telecharge refund DEH
Posted: 10/20/17 at 7:39pm
I just bought a ticket to DEH for Friday 11/10 on Telecharge and then found out that Rachel Bay Jones is out that day. Think they’ll give me a refund? I would try to sell it but I set it as box office pick up and so I won’t have the actual ticket.
#2Telecharge refund DEH
Posted: 10/20/17 at 7:43pm
You probably don't want this answer, but I'd still go see it if I were you. Garrett is amazing (I've heard audios of her) and the show itself is amazing, too. Also, Ben Platt should be on that day, and his performance is not one to be missed. In fact, it will be extra special since that will be very close to his last performance date.
kade.ivy
Broadway Star Joined: 7/28/13
#3Telecharge refund DEH
Posted: 10/20/17 at 7:44pm
It will be at the discretion of the box office. If you call Telecharge, they’ll put you on hold while they call the Music Box. Unless they’ve changed the bill recently, Jones isn’t above the title, so based on my understanding the box office isn’t required to give a refund but might since she is one of the production’s Tony-winning stars.
You’d probably have more luck with an exchange if that fits your schedule, which I know firsthand Telecharge can do over the phone!
ethan231h
Broadway Legend Joined: 5/5/11
#4Telecharge refund DEH
Posted: 10/20/17 at 7:44pm
While I adore Rachel, you DO NOT want to miss Bens performance
Rainah
Broadway Star Joined: 11/24/16
#5Telecharge refund DEH
Posted: 10/20/17 at 7:45pm
From what I've seen:
They don't have to give you a refund but they probably will
dramamama611
Broadway Legend Joined: 12/4/07
#6Telecharge refund DEH
Posted: 10/20/17 at 7:46pm
You can try, but she's not above the title, so the standard answer would be no. But, since it's selling very well, they might! Good luck.
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These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.
ArtMan
Broadway Legend Joined: 9/10/08
#7Telecharge refund DEH
Posted: 10/20/17 at 7:53pm
Good luck with the management at the Music Box. When I went to see Pippin on my birthday, Patina, was out. I asked not for a refund, but an exchange. Even offered to stand even though I paid over a $100 for my ticket. Was flatly refused. Hopefully for you, that guy has moved on, either on his own or by his superiors.
ArtMan
Broadway Legend Joined: 9/10/08
OlliesDad
Chorus Member Joined: 8/1/17
#9Telecharge refund DEH
Posted: 10/20/17 at 7:53pm
Thank you everyone for the feedback. I’ve been lucky to see the show twice now and I actually can’t imagine it without RBJ. Her performance really means a lot to me. I hope that I can get a refund or somehow get the ticket in hand so I can sell it. Thanks again.
#10Telecharge refund DEH
Posted: 10/20/17 at 7:56pm
If you’ve already seen it twice and had the desire to go see it once more, than I’d definitely go and see Garret. I’ve heard great things! There will also most likely be a vacation swing there, so you never know! Would be nice to see Ben in his final weeks, too. But of course, it’s your money and you have already seen it.
greenifyme2
Broadway Star Joined: 5/19/17
#11Telecharge refund DEH
Posted: 10/20/17 at 8:10pm
Where is the seat and what's the face value on the ticket? I may be interested in purchasing it from you.
OlliesDad
Chorus Member Joined: 8/1/17
#12Telecharge refund DEH
Posted: 10/20/17 at 8:12pm
They gave me a refund. It’s back on Telecharge now. Orch Row D seat 5. $464. They also have tickets for that Thurs Sat and Sun now.
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