Ushering 101 tips:
1. Make brief eye contact with each theatregoer, and genuinely share a welcome or good evening.
2. When handing out a program, it should be face up and immediately readable to the patron. Sure, it is a small detail, but the best ushers do this. The front of the Playbill will be upside down to you, but right side up to the recipient. For a party of 4, share 4 Playbills with one guest, and demurely announce in earshot of the others HERE ARE FOUR PLAYBILLS.
3. Share concise seating info. Say row D, on your right or left. If the theatre is set up where YOU escort the theatregoers to their seats, this is lovely.
4. Know that when the first few theatregoers land in their correct seats in each row, the rest of the row almost always seats itself correctly. So, get the early birds into their exact seats.
5. Know the runtime of the show. Know where the washrooms are. Know where any booster seats or hearing assistance devices may be obtained.
6. Invite latecomers to remove their coats before being seated. They may decline, but at least place the idea into their mind.
7. You are an ambassador of the theatre at this performance. Be polite, warm, quiet when necessary, and gracious to everyone.
Updated On: 11/2/18 at 10:27 PM