Waitress Tickets Switched/Refunded?

So Jeremy Jordan is out for another Waitress show (he's sick). He's missed a few performances so far for his limited run, (for valid reasons) but has anyone who has had tickets to see him when he's been out successfully switched tickets for another performance or gotten a refund? Trying to prepare if he misses my performance on May 12th.

I have seen Waitress before and got these tickets solely to see him in it, I know nothing is guaranteed with theatre but since this will be my second time paying for the show, I'd rather not see it when he's out.

 

(Before I get 100 messages about how I should just see the understudies because they work so hard and are amazing, I bet they are fantastic. I would suck it up and see them if this was my first time seeing it, but I would preferably like to see Jeremy given its a limited run and I have never seen him on Broadway) 

 

Awesome! Thank you, Magictodo123! I'm going with my family for my birthday and they have also seen the show before too, so I doubt they'd be happy to have spent $ on three tickets for a Jeremy-less performance when that is why we booked it. Again, completely understandable that he's been out.

 

Happy to hear they were helpful and understanding with your situation! I'm from NYC and bought my ticket in person so will probably go to the box office day of if this issue arises.

I know they usually only allow refunds if the person who is out is above the title, wasn't sure if Jeremy counted and if exchanges had a different policy because I could totally see him another night.

 

suicidalmickeymouse said: "Anyone know if he was back at the matinee today?"

Yes. He was. 

Updated On: 5/12/19 at 06:08 PM