Well I Am Shocked By The Poor Level Of Customer Service!!!- Page 2

[justoldbill]

Posted: 4/4/12 at 10:45pm

Go to MAMMA MIA! Hawkers selling their wares up and down the aisles like the orange sellers in CYRANO. Who can blame the audience for picking up the cue?

[inlovewithjerryherman]

Posted: 4/4/12 at 11:30pm

Jordan, it's super easy not to eat for two hours - just pour yourself some whiskey and the hunger goes away!

[Matt2]

Posted: 4/5/12 at 12:49am

^That's exactly how I got through Mamma Mia!

[TxTwoStep]

Posted: 4/5/12 at 7:38am

the OP could have avoided the whole mess by just eating IN the McDonald's and streaming to their iPhone the bootleg of the show some kindly BWWer sent them...they could open up a window of the show and next to it one of the post ABOUT the show and comment in "live time" like a newsfeed, plus get their Mickey Dee's on. There is the Kroc Palace right next to MARY POPPINS or the one nearer MAMMA MIA, or if the OP is old school, the one around the corner from 42nd on Eighth that has that old-timey pix of shows they used to do back in the day on Broadway when people wore HATS and dressed UP for the theatre, those idjuts. Just be careful cuz McDonald's has a loitering limit, so keep ordering and eating as u watch the bootleg or they will STOP THE SHIFT and have the off-duty po-po Security Dude throw your ass out with no refund. But the BWWer with all the empathy and the bootlegs might give u a refund on your PayPal account. Now THAT is customer service or "guest relations" as Disney AND Mickey Dee's put it so well.

[lynnespocktoo]

Posted: 4/5/12 at 7:46am

I know they sell food at theaters. In the theater in London, they came around with ice cream and candy during intermission. I think that it is possible to sit for a few hours without eating, odd opinion I suppose. I hate hearing the noises that come from boxed candy, wrappers and such when I am focusing on a show. I would hate to smell the fast food of anyone annoying enough to bring it in. Broadway is not dinner theater!!

[chewy5000]

Posted: 4/5/12 at 8:00am

Now that's an idea. Let's turn the Shubert into a dinner theater!

[TxTwoStep]

Posted: 4/5/12 at 8:08am

then we could have a Little Sherbert at the Little Shubert. But the inclusion of the distraction of unwrapping candy or whatever...any theories as to why, lo these decades later, the admonition via live or taped curtain speeches to "please unwrap them now" STILL brings a chuckle? by now haven't most people heard the weak joke of it? fascinates me. i listen for it each time. That weird chuckle of compliance (or tension relief) EACH AND EVERY TIME it's mentioned...so odd.