I've been a frequent rider with Megabus for several years. Well, file this one under "you get what you pay for".
On a 4 1/4 hour trip from NY to Boston, we broke down at 3:30am. (Breakdowns happen.) However, we were left stranded for 4 1/2 hours before a recovery bus showed up to bring us to our destination (only an hour away). Mind you, stranded means: no food, no water, no sanitary facilities (and the bathroom on the bus was not working satisfactorily.) We were never given any more information other than: it will be at least an hour.
They have yet to personally respond to my letters or emails.
Additionally, Megabus drivers have caused three accidents this past week to 10 days, including hitting an elderly pedestrian!
Please share this information with loved ones.
Happy to provide more info should anyone want it.
If we're not having fun, then why are we doing it?
These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.