A question/concern about buying a TDF ticket

[winston89]

Posted: 11/29/12 at 12:54pm

Last night, using my debit card, I bought a ticket for tonight's performance of Bare. Everything seemed to go through okay, and after the order was done being processed, a page showing my confirmation number came up and one was even emailed to me as well. It looked like everything went through okay.

However, this morning I went online to my bank account to take care of something else. I was taking a look at my statement and saw no mention of a TDF purchase there. It was as if it never happened. Typically, when I buy something using my debit card, it shows up on my statement moments after I made the purchase, however, in this situation that wasn't the case. Should I assume all is fine and that my ticket will be waiting for me tonight at the box office? Or is this an issue I should try to fix by calling TDF prior going the theatre. Like I said, I was given a confirmation number etc so it seems that all is well, but I want to make sure. Thanks for any and all help.

[Blockhead24]

Posted: 11/29/12 at 12:56pm

usually it doesn't show up right away for me either..never had a problem

[Baiseur82]

Posted: 11/29/12 at 1:13pm

I had the same worry when I first joined TDF but if you have a conformation you will have a ticket! TDF seems to always wait a few days to take the money for some reason. I once got a ticket through TDF, saw the show and still had not been charged until the day after the performance.

[frogs_fan85]

Posted: 11/29/12 at 1:17pm

They might not process transactions that occur after a certain time until the next business day.

[eperkins]

Posted: 11/29/12 at 3:03pm

Don't worry about it - they will take your money eventually. The confirmation is what you need!