#2
Posted: 4/13/15 at 11:08am
It is telling me to check my presale code and try again. But I'm directly copying and pasting...
#4
Posted: 4/13/15 at 11:09am
Same thing, I copied and pasted, it didn't recognize the code, now it is already telling me that tickets are not available right now-
#5
Posted: 4/13/15 at 11:11am
Looks like someone dropped the ball on the presale codes. No one seems to be able to use their codes.
#6
Posted: 4/13/15 at 11:11am
Same thing is happening for me - it won't take my code. Then I tried to use the link again and it won't even ask for the code.
Just when I thought this whole thing couldn't get more screwed up.
I like a good rhyme more than a good time
#7
Posted: 4/13/15 at 11:12am
11:12 AM--still getting this:
==
Tickets are currently not available online for one of the following reasons. Please check back for availability.
- Tickets may not be on sale yet
- Tickets may not be available at this time. More tickets may become available later
- Tickets may not be available online just hours before an event occurs
- On rare occasions, tickets may only be available at ticket outlets or the box office
#8
Posted: 4/13/15 at 11:13am
I copied and pasted my code twice and am now shut out of the sale.
I am a little relieved to see it's not just me.
#10
Posted: 4/13/15 at 11:14am
Okay, so it's not just me. I've been sitting here flipping out over this code not working.
#11
Posted: 4/13/15 at 11:14am
It is a Ticketmaster issue and they are working on it.
#12
Posted: 4/13/15 at 11:15am
I have to almost laugh at the irony here given what a disaster this whole project has been from the funding/audience side so far.
I sent a tweet to Actors Fund and Ticketmaster for what it's worth. (Which isn't much, I know) :)
I like a good rhyme more than a good time
#13
Posted: 4/13/15 at 11:16am
I hate to be that guy, but can anyone send me the code or is it personalized?
"I think lying to children is really important, it sets them off on the right track" -Sherie Rene Scott-
#14
Posted: 4/13/15 at 11:16am
"I hate to be that guy, but can anyone send me the code or is it personalized?"
Codes are personalized for each donor and can only be used once.
I like a good rhyme more than a good time
#17
Posted: 4/13/15 at 11:32am
Finally worked, but I had to try like 7 times since each time I selected seats it gave them to somebody else. Ended up with mezz B 105-106.
#18
Posted: 4/13/15 at 11:37am
Finally got in. Row L, 2 seats. Very excited! Also very expensive!
#19
Posted: 4/13/15 at 11:38am
Well this was a mess and a half.
I was in the middle of picking seats on the map. Ticketmaster turns off that option and I'm back to square 1. Can't get through again and now all I'm getting is "unable to process" messages.
Brilliant.
#20
Posted: 4/13/15 at 11:38am
RIGHT? I get that it's a benefit concert, but given the money they made on the Kickstarter campaign, you'd think they'd be able to slash the prices a little bit.
#22
Posted: 4/13/15 at 11:43am
After the code disaster, feel fortunate to have gotten through and quickly on my first attempt to choose. Will be in the last row of the mezzanine because that was the only place I could see that were $100. Just glad I will be going.
"I don't want the pretty lights to come and get me."-Homecoming 2005
"You can't pray away the gay."-Callie Torres on Grey's Anatomy.
Ignored Users: suestorm, N2N Nate., Owen22, master bates
#23
Posted: 4/13/15 at 12:30pm
Both glad and sad that others had problems as well with the pre-sale, codes and such.
After trying for about twenty minutes on 3 different devices and being told my code was invalid. Only to finally get Ticketmaster to accept it and get kicked out when I selected the seats I wanted to purchase.
Then a few more valid attempts to get the code accepted again, I received a notice saying the system won't let me select seats. At this point that fine I just want a seat. After a few "try again" messages it kicked me out again and now won't accept my code.
It's 1.5 hours into the pre-sale so I'm figuring it is a lost cause.
#24
Posted: 4/13/15 at 1:16pm
I managed to get tix.. but most likely will sell... PM if interested.
#25
Posted: 4/13/15 at 3:47pm
"I have to almost laugh at the irony here given what a disaster this whole project has been from the funding/audience side so far."
Given the mess of Smash (which I still have great affection for despite a multitude of flaws) it seems like this was all in the spirit of the show.
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