Box Office Representatives — Page 2

I still don't understand what you mean when you say "her behavior." You did the right thing by waiting a few moments for her to finish what she was doing. If you felt she was taking too long to finish up, all you had to do was say, "Hi. I'll wait until your finished. I can see your busy." And, that would have solved it. But, you chose to leave. As far as the other people leaving because she didn't greet them - who knows? It's so easy to speculate what other people are thinking.

Sometimes you just have to start the conversation. It's really no big deal.

I'm sure we've all dealt with customer service reps over the years in stores that when you approach them to ask a question, they don't say hello or anything like that. I'll always start the conversation by saying, "Excuse me, I have a question." Just because they don't start the dialogue doesn't change what you need to get accomplished by speaking to them.

Updated On: 3/21/17 at 10:50 AM

The nastiest box office people for me have been st the Golden and at the Lyceum.

Many people at the box offices are not necessarily "nice", but at least they acknowledge you. I thought for someone just to keep working as if there was no one in line was rude. I didn't really care enough to go say hi and have a weird interaction. But then I thought I'd get fired immediately from my job if I did something like that...anyways, I was just venting. My friend works at the Golden by the way and he is a class act, so I am sure he wasn't the rude one...haha.