If I'm not mistaken, Coleen was one of the youngest actresses on Broadway to assume an adult leading lady role and I believe she had just turned 20 when she took over the Lucy role. (Please correct me if I am wrong, someone who knows 100%).
IMO, Coleen played Lucy as very young, vulnerable and of course she was(is) a beauty. However, to me, she pushed herself vocally almost to the breaking point vocally, which is not to say she wasn't good...she just took vocal risks, imo.
I did not see her in Wicked, but understand that she was quite good. I also understand that she's had her share of challenges and I hope she is happy and doing well.
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BWW regional writer "Philadelphia/South Jersey"