Dear Evan Hansen - Mystery Seats

Where exactly did you get these tickets?

Not exactly sure why the seating chart on the Telecharge website doesn't show those seats in rows K and L. It shows them on the Telecharge app, though. I wasn't in the mezzanine, but maybe someone who's been up there can answer that. In any event, rest assured that your tickets are good, and, honestly, if for some reason you're in regular chairs, you'll probably be more comfortable. Tickets for DEAR EVAN HANSEN take a little longer to email because of fraud protection, but if you getting anxious, call Telecharge and have them switched to Will Call. I'm really glad you're able to see it! Have a great time!

Updated On: 4/25/17 at 06:26 PM

CT2NYC said: "Not exactly sure why the seating chart on the Telecharge website doesn't show those seats in rows K and L. It shows them on the Telecharge app, though. I wasn't in the mezzanine, but maybe someone who's been up there can answer that. In any event, rest assured that your tickets are good, and, honestly, if for some reason you're in regular chairs, you'll probably be more comfortable. Tickets for DEAR EVAN HANSEN take a little longer to email because of fraud protection, but if you getting anxious, call Telecharge and have them switched to Will Call. I'm really glad you're able to see it! Have a great time! "



Thank you so much. You've been very helpful here, and also on the other threads.

These are permanent seats? Or are they 'add ins' ? So strange they don't show on the website. I will download the app for the fun of it as I did check other performances and also didn't see them.

I did notice a comment about delivery being delayed. We go in a couple days so will call Telecharge if they don't arrive before.

PS - For the fun of it, I just checked StubHub and they have the other "missing" seats in row K. Very odd. Reserved for these kind of last minute tickets or third parties?

Thank you CT2NYC. Feel a lot better.

mmFan said: "Thank you CT2NYC. Feel a lot better.

My pleasure! Please, let us know what you think of the show!

This might be extraneous since CT2NYC already confirmed, but I saw Dear Evan Hansen from the very last row of the mezzanine, row L, so I can also confirm that those seats exist.

I have never sat in the mezzanine at the Music Box Theatre, but it's a small place with a capacity of about 1,000. Others would know more about your 'mystery' seats, but I don't think there are many bad ones, except perhaps the first couple of rows on the side in the orchestra.

I was in Row N, near the outer edge of the orchestra seats, and my view was fine.

I'm glad you were able to get tickets. Did the '4-day trick' work?

Yes, the view was excellent. I usually like to be close, but I was very happy with that location. As bear said, it's a small theater, and the rear mezz seats are nice because you can take in the whole stage easily while still being able to appreciate the intimate scenes.

Don't worry, your seats will be found



mmFan said: "After checking and checking I scored tickets to DEH. My one question though...the seats that I got are in the Left Mezzanine, Row K for seats that do not actually exist on the seating plan (i.e. in the seating chart, it is a blank area in the two back rows). I clearly selected them though on the map and my order confirmation lists the seat numbers.

Are these seats that they manually add when needed? i.e. they throw chairs there

I'm not complaining as very happy to have gotten seats, but it seems strange that they are not in the seating chart. Maybe this is an area they keep for wheelchairs?

As a separate question...how long does it take for them to email the tickets?





"

bear88 said: "I have never sat in the mezzanine at the Music Box Theatre, but it's a small place with a capacity of about 1,000. Others would know more about your 'mystery' seats, but I don't think there are many bad ones, except perhaps the first couple of rows on the side in the orchestra.

I was in Row N, near the outer edge of the orchestra seats, and my view was fine.

I'm glad you were able to get tickets. Did the '4-day trick' work?"

So appreciate you and CT2NYC sharing the 4 day trip. The four days before I checked constantly. At about 6pm a few of the $399 prime seats popped up. Amazing seats but too steep for us ($800 USD = over $1000 CAD). So next day I snuck in checks while at work. Same seats showed (off and on as sometimes they disappear then reappear). About 3:30pm the additional normal priced seats appears...a few singles in orchestra and then the two sets of 2 in the mezzanine.

Now if only the tickets will get emailed.....

Listening to the music now. DEH and Groundhog Day. So excited!

Big Apple2 said: "CT2NYC said: "Here's a screenshot of the seating chart from the app. They appear to be regular seats.

https://imgur.com/a/WNMxR"

Ok. I realize the seats are there from the seating chart. But I still don't see them as being selectable for purchase. Not from the app or from the desktop computer. The app shows seats available for purchase as a list while the desktop version allows one to pick actual seats still available from another chart. It looks like the OP just got lucky these seats suddenly appeared for purchase in a very short period of time. "

Yeah...not sure but they popped up on telecharge when checking. And these were the only 2 seats showing in that section in back 2 rows. As mentioned (after my post) I did notice that StubHub has tickets for the remaining seats in those 2 rows so only thing I can think of is they reserve them for third party and maybe StubHub "returned" them so they showed in the system (but why not even show on the map?)? They only popped up briefly when the next set of seats popped up in searches (i.e. I was checking constantly and then all of a sudden a bunch of non-premium showed up). Yesterday was 3 days before.