Group Sales through Broadway.com

[jillian523]

Posted: 4/11/09 at 1:55pm

Has anyone ever puchased group tickets through Broadway.com? I am trying to get group tickets for Rock of Ages and I submitted the request on Monday and it said that someone would contact me within 3 days. On Wednesday, I called and the person I spoke to said that the request was sent to the box office, but I still didn't hear from anyone about this. Has anyone experienced this? Is this normal procedure?
Thanks in advance for your feedback.

[dramamama611]

Posted: 4/11/09 at 2:04pm

It takes the box office several days to get back on the inquiry. I've never used B'way.com (and wouldn't because their "fees" are ridiculous) but I had to deal with it since I book a NY trip for my HS students (90+ people) It can often take SEVERAL weeks until we get confirmation.

Be patient.

[tthomas76]

Posted: 4/11/09 at 5:25pm

I have used them for groups in the past and I'm not impressed with their service. I honestly switched over to Best of Broadway. However, I did an on line request w/ Broadway.com and ended up having to call because I NEVER got a response back and they said what I submitted on line never got to them.. I found it better to call directly. However, check out www.bestofbroadway.com as well.

[TimeSquare3]

Posted: 4/11/09 at 5:35pm

My school goes through Broadway.com for group sales & I don't think our advisor has ever had a problem.