Miles2Go2 said: "Just heard back from the person who has that Instagram page. She said she couldn’t see the side or back of stage. I feel like I need to let my friend know. Would you agree? Maybe she could exchange her seat?
When I saw Hamilton again in Chicago, I accidentally bought my ticket initially for a week before I was going to be there. Ticketmaster initially told me that the venue didn’t allow for any exchanges. But I reached out specifically to BroadwayinChicago.com and they were able to make it happen.
I think she would be better off in rear mezzanine if that’s all she can afford to exchange for if she had a better vantage point."
The box seats are labeled partial view when you buy them. So as far as telling her, well, technically she should already know, although I know you mentioned she thought she bought mezz seats.
A weird quirk of the Playhouse website that I did not appreciate at ALL when I first bought tickets, is if you forego using the map and let the venue pick your seat, if there are no seats available in your requested section if automatically puts different seats in your cart. So, for example, I was searching for $165 dress circle seats, and if they weren't available, instead of saying so, it put $400+ seats in my cart. I wonder if a similar thing happened to your friend?
The venue is mostly sold out for the run with the exception of the box seats, some premium seats, and a few "cheaper" $225 seats sprinkled throughout. I personally would rather pay $150, see the actors up close, and see the emotions on their faces during numbers like "It's Quiet Uptown" and "Burn", then pay $225 and sit at the back of the theatre and see tiny ants on a stage. If you go on their website and look at their seat views (go in as if you were buying tix, they offer a LOT of vantage point photos), rear mezz and even rear orchestra are just SO far away. I mean, yeah, you "see" all the action, but you don't really SEE it, you know?