angoradebs said: "CT2NYC said:
This is somewhat correct, but reversed.I can't remember the exact dates, but ticketspurchased before the first week inApril are refundable up to 28 daysbefore the performance, tickets purchased between the first week in April and the first week in May are refundable up to 14 days before the performance, and tickets purchased after the first week in May are non-refundable."
That doesn't make sense to me - why would they make their return policy more generous than it was, then immediately eliminate all returns?
My email confirmation from the February 7 sale says the following:
Return Policy- If you would like to return a ticket, please contact Ticketmaster at (800) 653-8000.
All tickets purchased over 28 days prior to a performance can be returned for a refund any time up to 14 days prior to the performance time.
Refunds may not be guaranteed for tickets purchased within 28 days of a performance. However, please do contact Ticketmaster if circumstances mean you are unable to attend and they will endeavor to assist you.
All returns are at the discretion of the box office.
Tickets I bought on April 23 don't have a return policy listed (but I was able to return them). I'm pretty sure it was 14 days, then 28 days, then nonrefundable."
You're totally right, I don't know what I was thinking. In my mind, 28 days was the more genrerous window, but, clearly, that doesn't make sense. Sorry about that.
Updated On: 9/16/18 at 12:17 PM