"As audience members, we have rights that go well beyond those rights so poorly articulated in these posting."
Well that will come as news to the courts.
What rights, beyond those concerning safety (Fire exits, occupancy)etc. does a ticketholder have except to see the show on the date of the ticket they purchased? The seat they are assigned? That they paid fair vakue for their ticket? That's about it.
There is no right that ticketholders are entitiled to see a particular performer on any given night.
Where do people get these whacky ideas of entitlement?
Generally speaking, the applicable Code in New York is similar to that employed in London, Australia, or any major venue for performance: For example:
Venue box offices should prominently display or make available information about:
(a) performance details, when known, including:
(i) main performance; attraction or performer(s) (see Clause 1(a);
(ii) if applicable, that it is intended that understudies be used where the principal performer is unavailable (see
Clause 1(a));
(iii) if applicable, support attractions where known or, if not known, where prospective Ticket Holders can obtain the information prior to the performance (see Clause 1(b));
(iv) if applicable, that the Presenter reserves the right to change the support attraction without specifically notifying the Ticket Holder;
(v) commencement times; and
(w) anticipated duration of the performance if it is likely to differ substantially from expected norms for that type of
performance;
(b) any specific conditions of entry for each performance;
(c) limitations, restrictions, or special conditions, if any, on Ticket sales;
(d) Ticket prices (see Clause 1(h)) and any additional charges; and
(e) refund or exchange policy as set out in Clauses 8 and 9.
And most germain:
"Where a Ticket Holder applies for a refund only on the grounds that a performance does not meet his or her
expectations, the Presenter is not required to make a refund. The Presenter acknowledges that a Ticket Holder has
access to remedies under any relevant Trade Practices or Fair Trading Laws, in the event of any false, misleading or
deceptive representation."
Updated On: 7/30/06 at 11:03 PM