My problems with Ticketmaster

[Dollypop]

Posted: 5/17/21 at 1:48pm

I rarely use Ticketmaster. I'm fortunate enough to live close enough to NYC to purchase my tickets at the box office and save additional fees. When I DO use Ticketmaster I prefer to do it by phone. Of course, right now TM doesn't have phone service and box offices aren't open yet.This leaves me with only one option.

I have been trying to login at TM for about a week. They keep telling me I have to reset my password and they will send a code to my cellphone. Either it doesn't arrive at all or it comes hours later and by then my session has timed out.

Today I went to the local library and asked the reference librarian to help. I was doing everything correctly but had no better results there.

I wish I could talk to a live operator!!!

[bway0]

Posted: 5/17/21 at 2:03pm

I was able to purchase SIX tickets via PayPal but unable to for Wicked this weekend. I’m not sure if it’s a Ticketmaster glitch or if Wicked just wasn’t accepting that type of payment method.

[LizzieCurry]

Posted: 5/17/21 at 2:19pm

Do you have twitter or a trusted friend who can tweet them for you?

https://twitter.com/TMFanSupport

[Bettyboy72]

Posted: 5/17/21 at 2:29pm

Ticketmaster sucks. I avoid it like the plague. The theatre whose Broadway series I subscribed to recently switched their customer ticket portal over to TM so I created a new account for that. I tried to delete my old account but Ticketmaster won’t let me because there is an indefinitely scheduled event that I got a refund for listed in my events. They said they can’t close an account with an active event.

I explained I have no active events because I got refund but they refuse to hear that.

They are the absolute worst.

[JasonC3]

Posted: 5/17/21 at 5:10pm

Ticketmaster complaints.
Nature is indeed healing.

[Dollypop]

Posted: 5/17/21 at 5:19pm

Problem solved: I opened up a new account under a slightly different name!

Why didn't I think of that originally?

[Sutton Ross]

Posted: 5/17/21 at 5:23pm

JasonC3 said: "Ticketmaster complaints.
Nature is indeed healing."

OMG, right? But, like, this isn't a board about nature or even a thread about it, Jason. It's about Ticketmaster and no one asked you to push reply and comment. But, thank you for your contribution. What a gem.

Dollypop, Im glad you solved the problem! I have never had issues with Ticketmaster but I loathe Telecharge with every fiber of my being. I hope this solves any future issues! 

[Dollypop]

Posted: 5/17/21 at 5:27pm

Please remember that I come from a time when the standard way to buy theater tickets was to send a check with a letter and stamped, self addressed envelope directly to the box office and you received your tickets by return mail about 10 days later. Call me old fashioned, but I still prefer that way.

[JasonC3]

Posted: 5/17/21 at 5:54pm

Sutton Ross said: "JasonC3 said: "Ticketmaster complaints.
Nature is indeed healing."

OMG, right? But, like, this isn't a board aboutnature or even a thread about it, Jason. It's about Ticketmaster and no one asked you to push reply and comment. But, thank you for your contribution. What a gem.

Dollypop, Im glad you solved the problem! I have never had issues with Ticketmaster but I loathe Telecharge with every fiber of my being. I hope this solves any future issues!"

I was simply fondly remembering how pre-pandemic we all had complaints about various services, so dial down the outrage and rude reaction.

[ArtMan]

Posted: 5/17/21 at 6:08pm

Dollypop said: "Problem solved: I opened up a new account under a slightly different name!

Why didn't I think of that originally?"

Now, so you won't have the problem again.  Write down your user name and password, so you will have it again in the future.  I do that for all  websites that I don't use on a regular basis.

[LizzieCurry]

Posted: 5/17/21 at 6:25pm

Just make sure the sticky note is not visible in any photos you end posting on social media.

[Dollypop]

Posted: 5/17/21 at 7:04pm

I post very few photos on social media. My grandkids taught me about that.