I've always had mixed feelings about this show. I like the music but had big issues with the technical side of things. I love the design for the castle, but hated the colour scheme. I also thought the costumes were quite garish, perticularly the costumes for the household objects.
But I loved the scenery and the transformations scene to scene and ofcourse the transformation scene.
What I did not like also is the second time I saw it (Only saw it twice, 1st in London and 2nd in Toronto, (US Tour) was that in the tour, they seemed to really beat the audience over the head with the idea that the longer the curse lasts the more they turn into objects, like they really were on and on about that for some reason.
I'd love to see it come back though, but not like the recent tour, not as a coppycat revival, but as a new big budjet revival. (not not for another 10 years at least)
http://www.flickr.com/photos/27199361@N08/ Phantom at the Royal Empire Theatre