Roundabout past dating?

[tking001]

Posted: 4/2/11 at 8:27pm

How does Roundabout work it's past dating?
I had tickets for people in the picture tonight that I was unable to use.
Past dating worries me because I've had tickets for Memphis for a missed performance for about a year and every time I've attempted to use them, the box office has told me no past dating for that performance.
I would think Roundabout may be more helpful since they are a subscription based house.
How does it work with roundabout? Would I have a problem past dating them for a weekend matinee or a saturday night?
Thanks

[uncageg]

Posted: 4/2/11 at 9:04pm

They wouldn't exchange my ticket for "The Picture of the Burning Boy". My friend, who is a concierge, talked me into seeing "Priscilla" the night I was supposed to see it and he told me that theaters will usually do an exchange. They wouldn't do it for him as he tried for me.

[Jordan Catalano]

Posted: 4/2/11 at 9:16pm

Odd. Roundabouts past dating policy is you call the morning of the day you want to attend and show up an hour before the show to get a number. Then right before the show you line up and are given whatever seats are empty. I've never had a problem doing it with any of their shows.

[uncageg]

Posted: 4/2/11 at 9:29pm

Well they wouldn't do it with "...Burning Boy". We tried.

[Jordan Catalano]

Posted: 4/2/11 at 11:23pm

It might have just been that day. You should try again!

[uncageg]

Posted: 4/2/11 at 11:28pm

It was 3 weeks ago. I hated that I paid the 20 bucks and didn't use the ticket but I just let it go. I still want to see it. Maybe i will take the online confirmation with me for the heck of it if I go. The ticket was at will call.

[Jordan Catalano]

Posted: 4/2/11 at 11:31pm

Oh then all you need to do is call. They have the info in their computer. Same thing happened to me a few months ago