They seldom will just give a refund. They will often let you change the date and/or seat, but technically do not have to. They will, however, make you buy the new tickets before refunding the first set.
If we're not having fun, then why are we doing it?
These are DISCUSSION boards, not mutual admiration boards. Discussion only occurs when we are willing to hear what others are thinking, regardless of whether it is alignment to our own thoughts.