TKTS - Play Only Line

I have not been to the TKTS Times Square Booth since the new facility was completed. Is there generally a much shorter wait in the play-only line, and is that line easily identified?

I assume that's be the line with nobody in it?

The play only line forms on the Broadway side of the booth.

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I was under the impression that due to various situations like tourists using the play only line for musical tickets etc, that they ditched it altogether.

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I am not sure either way on this one. I do remember going not that long ago and it not being there. I tried to ask for it when I wanted to go see Superior Donuts and they said that they didn't have one anymore. They also said that one of the main problems was that not only would people use that line for musicals, but that the people working the booth would sometimes (depending on who was working the play only line) sell them. Despite the fact that when it happened, they were supposed to direct the people's attention to the other lines.

The reason why I am asking and not sure is that because it seems to me that they have gone back and forth on the choice to keep it or not.

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Interesting that some have found that there was not a play only line at times. I asked TDF if the line had been discontinued (or was only in place at certain times) and received the following response:

"tdf appreciates your inquiry and welcomes the opportunity to serve your
needs.

There is still a play only window. It is #12. Sometimes when it is very
busy there are two play only windows #11 and #12.

If you have any further questions, please don't hesitate to contact us.


Sincerely yours,

Joseph Cali
Customer Service
Theatre Development Fund
520 8th Avenue, Suite 801
New York, NY 10018"

I don't know if this is how it still is, but when I worked at TKTS at the Marquis, the Play Only line was only really used when TKTS first started selling for either the matinee or evening. Once the initial line was cleared, they'd start to serve people purchasing tickets for musicals.