TO MODS - Website Glitches?

[bwayphreak234]

Posted: 7/16/20 at 6:13pm

I always keep myself logged into my BroadwayWorld account on my personal laptop. Just now when I went to log in, I saw I was logged out. I logged in and saw I had a PM. When I clicked on the icon, I got a white screen with an "Object Moved" message, and I am not able to view the message... I was able to log in, but was logged out whenever a page was refreshed. Does anyone know what's going on?

[Sutton Ross]

Posted: 7/16/20 at 7:00pm

Yeah, I was logged out and when I go to sign in again, it's just a blank white page. I am still logged in on my phone, which is the only way I can post this.

Please fix mods. Along with the profile pic issue and the signature page. Thanks.

[LizzieCurry]

Posted: 7/16/20 at 7:16pm

What's weird is OP's name doesn't appear on the main board for me, either, and they're not blocked. But I can read the message and see their name inside like normal.

[bwayphreak234]

Posted: 7/16/20 at 7:30pm

Sutton Ross said: "Please fix mods. Along with the profile pic issue and the signature page. Thanks."

I haven't been able to change my profile pic in ages.

 

[Sutton Ross]

Posted: 7/16/20 at 7:40pm

Yeah, my new profile picture only shows up when I press reply and scroll back. It's a photo of a woman with a yellow umbrella. It shows up only then, which is so lame. There are so many fixes needed on this website, but when I inquire about them I get nothing but silence and no changes. Disappointing but very on brand for this website.

[Rob]

Posted: 7/16/20 at 8:24pm

Hey bwayphreak234 - we responded to your email, but it looks like you had a 2nd, older account with the same email address. We removed that other account. 

And Sutton, as I believe we answered the other day to one of your PMs - the signature and profile image change issue are being worked on by our developers. Hope to have a fix next week. We, like most of the Broadway world (no pun intended) are working with a reduced capacity at the moment but the bug has been identified, just waiting on a fix. (It's basically cached for perpetuity, instead of being released from the cache when it's updated). 

Stay well, and contact(at)broadwayworld.com if you're still having a problem logging in. 

[Sutton Ross]

Posted: 7/16/20 at 8:32pm

Updated On: 7/16/20 at 08:32 PM

[bwayphreak234]

Posted: 7/16/20 at 9:25pm

Rob said: "Heybwayphreak234 - we responded to your email, but it looks like you had a 2nd, older account with the same email address. We removed that other account.

And Sutton, as I believe we answered the other day to one of your PMs - the signature and profile image change issue are being worked on by our developers. Hope to have a fix next week. We, like most of the Broadway world (no pun intended) are working with a reduced capacity at the moment but the bug has been identified, just waiting on a fix. (It's basically cached for perpetuity, instead of being released from the cache when it's updated).

Stay well, and contact(at)broadwayworld.com if you're still having a problem logging in."

All good now - thank you, Rob!

 

[SweetLips22]

Posted: 7/17/20 at 1:58am

My problem is that whatever I click on BWW my page 'jumps' at least 3 times before if 'settles' for me to be able to read.

If I click too soon it will then open up a different thread.

Doesn't do this on any other site, only BWW.

It makes Mr Ridge jump around even more, if that were possible.

Is it your end or mine???

Updated On: 7/17/20 at 01:58 AM